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Re: Memory leak

ryan wrote:Hiya Lincoln,

Can you send me either a private message with your email so I can look up your support history, or shoot me a direct email, ryan@vitamindvideo?


I don't have any support history, this is my only issue.
by Lincoln
Tue Jan 29, 2013 1:04 am
 
Forum: Technical Support
Topic: Memory leak
Replies: 18
Views: 10094

Re: Memory leak

... and this has just happened again, after almost a fine week, I thought it may have been fixed. We have just lost over four hours of recordings. Not happy at all.
by Lincoln
Fri Jan 25, 2013 12:30 am
 
Forum: Technical Support
Topic: Memory leak
Replies: 18
Views: 10094

Re: Memory leak

As in my post above, "I have already formatted the system and the issue persists even with a clean install." Even without any antivirus or any other software at all installed. Attached a screenshot, I'm not making this stuff up. As you can see, it will leak away until it has completely con...
by Lincoln
Fri Jan 25, 2013 12:20 am
 
Forum: Technical Support
Topic: Memory leak
Replies: 18
Views: 10094

Re: Memory leak

No, it is not a virus or any other software issue. I know how to maintain a system, please don't insult me. I have already formatted the system and the issue persists even with a clean install. Unfortunately your failure to acknowledge that this bug actually does exist does nothing positive for your...
by Lincoln
Wed Jan 02, 2013 1:57 am
 
Forum: Technical Support
Topic: Memory leak
Replies: 18
Views: 10094

Re: Memory leak

This issue still persists. When the camera disconnects and is unable to reconnect all of physical memory is consumed. Even if I put another gigabyte stick or more memory it will still consume the extra amount until it consumes all. I have to reboot the system or the performance is impossible to even...
by Lincoln
Wed Dec 26, 2012 2:00 am
 
Forum: Technical Support
Topic: Memory leak
Replies: 18
Views: 10094

Re: Memory leak

Ok I have updated to beta versions as suggested, however issue still exists with camera disconnecting and memory leak.

When I wake up to check computer, it is so locked up so bad I cant even move the mouse cursor jerks all across deskto and I have to pull power plug!
by Lincoln
Thu Nov 15, 2012 6:36 am
 
Forum: Technical Support
Topic: Memory leak
Replies: 18
Views: 10094

Re: Memory leak

Any suggestion? Notice that you have listed for the beta version a bug fix that sounds appropriate to the issue we are experiencing: Vitamin D Video 1.4.3 beta Bug fixes ⋅ Fixed a small resource leak if a camera failed to connect. Will this fix my issue? Camera still disconnects approx eve...
by Lincoln
Mon Nov 05, 2012 1:52 am
 
Forum: Technical Support
Topic: Memory leak
Replies: 18
Views: 10094

Re: Memory leak

No it is not recent has been ongoing issue for some time now.

Approx every hour or less the camera will disconnect and show message 'Unable to connect to camera' for several seconds before connecting again.

However, occasionally it will not reconnect at all and then locks up the system completely.
by Lincoln
Sun Oct 28, 2012 5:09 am
 
Forum: Technical Support
Topic: Memory leak
Replies: 18
Views: 10094

Memory leak

When wake up and check often has memory leak using one-hundred percent in-use of physical memory and paging file and unable to connect to camera and has missed all recordings while I was asleep and unable to intervene. Computer frozen completely locked up unable to use unless I end Vitamin video tas...
by Lincoln
Sat Oct 27, 2012 2:28 am
 
Forum: Technical Support
Topic: Memory leak
Replies: 18
Views: 10094

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