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Re: No Response from Sighthound Support

Hi Ryan, Thank you for the hint. In deed, it resolved my problem. I do have plenty of disk space on system drive. However, I have configured a 1 GB RAM disk for the scratch folder of Sighthound Video to reduce the DISK IO overhead and improve system overall performance. This was working perfectly un...
by Alsaeed
Sun Aug 13, 2017 1:07 pm
 
Forum: Technical Support
Topic: No Response from Sighthound Support
Replies: 2
Views: 1857

No Response from Sighthound Support

Greetings all,

I am a paying and customer and I have been trying to get in touch with Support team through their email without any success.

I am stuck with what seems to be a software bug and I am seeking assistance from support team.

Any suggestion?

Thanks,
by Alsaeed
Sat Aug 12, 2017 7:09 am
 
Forum: Technical Support
Topic: No Response from Sighthound Support
Replies: 2
Views: 1857

Versions newer than 4.0.3 can not connect to my cameras

Greetings, I have Sighthound configured for two cameras. I am currently running version 4.0.3. The problem that when upgrading to any newer versions including v4.x and v5.x, I get error message "Could not connect" for both cameras. When I go through the wizard to the test page, both camera...
by Alsaeed
Fri Aug 11, 2017 8:21 am
 
Forum: Technical Support
Topic: Versions newer than 4.0.3 can not connect to my cameras
Replies: 0
Views: 1761

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