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rules enetring or leaving door clips but never send push or

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Steve
 
Posts: 53
Joined: Thu Sep 18, 2014 7:43 am

rules enetring or leaving door clips but never send push or

by Steve » Tue Apr 11, 2017 5:43 am

I have rule "Gate People" which is people entering or exiting door. sighthound is recognising the trigger and is creating the clip of a person going through a door but I'm never reciving an email or push alert notification. If I change the same rule to people "anywhere" all works ok. so its not the email settings, as other rules are working, it just will not send an alert email or push. If I press the test email option on this rule the email arrives.

Steps to recreate the problem: create a rule people entering or exiting door. it creates the alert clip but never the push or email is never sent.

I have sent several bug reports but not heard anthing back.

thanks

Steve

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