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"take action" frequency

How often will sighthound execute the "take actions" section? E.g., if someone is walking around constantly in your camera, how often will the "Run the command" part execute? Every 30 seconds, Every 10 minutes -- or -- will SH wait until the person has left the frame until it wil...
by wideLoad
Tue Sep 05, 2017 10:38 pm
 
Forum: General Discussion
Topic: "take action" frequency
Replies: 0
Views: 1879

Re: Clip Load Error

Thanks Devin. To anybody else having the issue, apparently it's audio related. Once I turned off audio (for that camera in sighthound) the problem went away on my android phone. I didn't modify the actual *camera* audio settings but was told that it wouldn't matter as the camera was already configur...
by wideLoad
Thu Aug 24, 2017 2:06 pm
 
Forum: Technical Support
Topic: Clip Load Error
Replies: 7
Views: 2657

Re: Clip Load Error

Hello, I'm requesting technical assistance from sighthound support if possible (just emailing them now). I purchased the 2 camera license with the hope of upgrading to the unlimited based on this trial. I'm dead in the water if I can't see video clips on my phone. I'm running a vanilla android insta...
by wideLoad
Tue Aug 22, 2017 1:57 pm
 
Forum: Technical Support
Topic: Clip Load Error
Replies: 7
Views: 2657

Re: Clip Load Error

I'm getting this same issue on my Google Pixel XL. Click on a clip and after 5 seconds, it either errors immediately or errors within 1-2 seconds of playback. Msg is: "Clip Load Error The clip could not be loaded cancel retry" The odd thing is, this error doesn't happen on my 4MP hikivion ...
by wideLoad
Sun Aug 20, 2017 2:16 pm
 
Forum: Technical Support
Topic: Clip Load Error
Replies: 7
Views: 2657

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