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Re: iPhone app can't connect

And more progress. After disabling the local Windows firewall, I disabled and re-enabled remote access within the local application, and it finally started providing the external remote address. I confirmed I was able to access the stream and clips from my iPhone, both on and off the local network. ...
by TimD
Fri Feb 05, 2016 8:41 pm
 
Forum: Technical Support
Topic: iPhone app can't connect
Replies: 7
Views: 2143

Re: iPhone app can't connect

I'll work on submitting a bug report, but in the meantime, I've confirmed that it's a local Windows Firewall issue by turning off Windows Firewall, after which I was able to connect from other devices on the local network. Still getting nothing but "Attempting to connect" for the remote ac...
by TimD
Fri Feb 05, 2016 8:30 pm
 
Forum: Technical Support
Topic: iPhone app can't connect
Replies: 7
Views: 2143

iPhone app can't connect

I've installed the basic licensed version with one camera. The software runs fine on the PC, but I consistently get: Error Code: -1001 Description: Error connecting to the server: Connection timed out. This happens trying to connect to my local network address. I haven't gotten beyond that point to ...
by TimD
Fri Feb 05, 2016 8:08 pm
 
Forum: Technical Support
Topic: iPhone app can't connect
Replies: 7
Views: 2143

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