Search found 23 matches

Hello Simeon and alphatec, The addition of facial recognition to Sighthound Video is not imminent. The current work on Sighthound Video is the further improvement of the person detection algorithms, improvements to the remote access applications and some other high-demand features. The work we do on...

Hi JiiJii,

Sorry to hear you are having issues. Support has your enquiry. You should expect to hear from them within one business day.

Regards,

Stephen Neish

Hello Ropedrag, I'm sorry to hear that you didn't get a reply to your support enquiry. That's not what I want to see happen when people e-mail us for help. Would you mind forwarding that e-mail to support@sighthound.com, even if you no longer have the problem, so we can investigate how we failed? Th...

Hi Tikilab, If you have a current support contract our technical support team will get back to you within 1 business day. If you e-mailed them over the weekend you'll hear back today. If you have the free version or are out of a support contract you can post here, but please provide more information...

Hi Pinuccio, As far as I'm aware, those other programs don't have computer vision. This isn't just a marketing term, it means that with Sighthound Video the computer is watching all of the video feeds connected to your computer and trying to spot when a human is in the frame. So it is watching all t...

Hi 303, I was looking back through your blog posts. You asked for IFTTT integration and we added it. You asked for CPU performance improvements and we delivered 50%-70% performance improvement in 4.x. Most recently you asked for streaming video improvement to remote access and we replied the followi...

milhouse6, You should not have lost access to the version you paid for. Log into your Sighthound web account and look under Download Sighthound Video and click the link "Looking for a previous version?".If you still don't see a 3.x version, e-mail support with your user name and we'll chec...

Hi Richard,

Sighthound Video 4.0.1 (r16769) - January 9, 2017

https://www.sighthound.com/support/release-notes

Stephen Neish

Hi Exuma, The vehicle recognition model is currently trained with US vehicles 1990 and later. We are happy to expand into other countries as long as the commercial opportunity makes sense. We would like to enable self-training models but we do not have that feature open to developers yet. Stephen Ne...

Sorry you're having issues. That normally means the licensing server thinks you've had a trial before. Send an e-mail to [email protected] with your account name and we will put a new trial in your account.

Stephen Neish